FAQ

Where are you based?
I'm based in Leeds, UK!

Will there be a customs charge on international orders?
Generally it is uncommon for packages like these to be stopped at customs. However, the rules on customs charges have changed since Brexit. The liklihood of a customs charge varies between countries. It may be worth googling your nation's customs policy before ordering! Customers are responisble for any customs charge incurred.

Where can I find my tracking information?
If you chose tracked shipping, you will receive an email when your order has been shipped which will include a link to keep tabs on your package from start to finish!

Are your mailing bags recyclable?
Yes! Anything that's not flat comes in a sugar cane mailing bag which is recyclable and carbon neutral! Anything that is flat will arrive in a recycled paper envelope. My greetings cards are sealed with an easy peel sticker rather than cellophane!

Do you sell wholesale to shops and independent retailers?
Please head over to Faire for wholesale. Alternatively, email me any queries at clarice@claricetudor.com